As owner one of Colchester’s most progressive Salons, Michelle Sadler is committed to investing back in to the business, premiering the latest styles, products and treatments – and that means a lot of training! ‘I re-invest at least 10% of the turnover straight back in to training,’ says Michelle. ‘Because of that I believe we have some of the area’s best stylists here and we are able to preview the latest colour, products and innovative treatments like the Brazilian Blow Dry.’ 
When team members took part in Fantastic Hairdresser training with industry guru Alan Austin-Smith though there wasn’t a pair of scissors in sight. The training is all about providing the ultimate salon experience and is focused on the salon environments as well as those added ‘feel good’ extras that leave clients feeling valued and pampered. Michelle says: ‘We want our clients to enjoy the whole experience, from the welcome they get when they arrive to the tips and advice we give them on maintaining their style at home. It’s about taking time to make every visit to us extra special.’ 
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